Installing PrizePilot POS

Equipment required

Need hardware? Ask us and we’ll recommend tested models.

Before we begin

1. Your POS terminal is plugged in and logged in as an administrator

   Your Windows 10 / 11 computer should be booted up and signed in to an admin user account.

2. Your POS is connected to your network

   If you have internet, connect and browse normally. If you don’t, plug the POS into the same switches or router your KitDevices will use.

3. You have the POS installer

   Your distributor provides the PrizePilot POS installer. Don’t have it? Send us a message.

4. You have the info for the KitDevices you’re adding

   Every KitDevice comes with a MAC address (e.g. 12:34:56:78:90) and an adoption code (e.g. ABC-DEFG-HIJ). You need at least one to finish setup.

Installing PrizePilot POS

Launch the installer on your Windows computer. It sets up your computer to host the website you use to manage your system and view reports.

If you need help running the installer, contact our support team by phone or email and we’ll get you up and running.

After installation, devices you connect to the network will discover your POS automatically, and you’ll see a PrizePilot POS shortcut on your desktop.

Setting up the POS for the first time

Setup has four steps.

1. Create the Admin account

   First you set a password for the Admin account. Distributors or owners use it to make any change to the system. The username is always “Admin”.

   You’ll also accept the terms and conditions before continuing.

2. Create an Owner account

   Next, create your first Owner account. A location can have several Owners, and each one has access to every feature and report.

   We recommend entering the full first and last name for every Owner (and later, every Cashier). Choose a strong password of 8+ characters that you’ll remember.

3. Enter room information

   Over halfway! Enter your location name, address, time zone and phone number, then click Add Room. This information prints on customer receipts and you can change it later.

4. Add your first device

   Now add your first device. You’ll need the MAC address and adoption code of one of your KitCabootle boards. You can change this later and split seats into individual assets.

What’s next?

Every room is different, so now it’s time for your customizations.

Settings

Your first stop is usually Settings, in the hamburger menu. Start in the Printer category: choose your POS printer and how receipts should print (most rooms choose automatic). You can send a test print from here to check the system can reach your printer.

The next big decision is under Cashier. Cashier Sessions are off by default, so reports show day by day rather than session by session. Turn them on and cashiers can switch shifts easily, with each drawer report starting at their shift.

This is also where you update Room Information.

Cashiers

Cashiers and Owners have different permissions. We recommend every cashier gets their own login to use during their shift, whether or not you use cashier session reports.

Open the hamburger menu and choose Cashiers. As the Owner, you create and manage cashier passwords, and you can reset one here if a cashier forgets it.

Devices

You may have more devices to set up or configure. Devices always means the KitBoards that run the PrizePilot system. Your equipment, such as a fish table or standup, is called an asset.

Every asset PrizePilot manages is connected to a device. Open the hamburger menu and choose Devices to edit your current device or add new ones.

When you install a KitCabootle board you have two options. You can combine all terminals as one asset (like a fish table), or make each terminal its own asset (like standups).

Need more help?

Phew, you’re needy… just kidding! Help is one message away. Send us a message and we’ll get back to you within one business day.